FAQ

What products does Go Bulk Medical offer?

We offer a wide variety of medical supplies, including personal protective equipment (PPE), mobility aids, wound care items, respiratory products, and more. We provide these supplies in bulk for individuals, caregivers, and healthcare facilities.

Can I purchase items individually, or is everything sold in bulk?

Go Bulk Medical specializes in bulk medical supplies. However, if you're looking for smaller quantities, feel free to reach out to us, and we’ll see how we can accommodate your needs.

Do you offer Medicare or insurance coverage for your products?

No, we provide information on Medicare and insurance coverage for many of our products. For detailed information, please visit our Medicare & Insurance page.

What payment methods do you accept?

We accept all major credit cards via secure online payment and check. If you’re a business looking to establish a NET 30 or 60 account, please check out our Government & Wholesale page.

What are your shipping options?

We ship nationwide and offer a range of shipping options based on your location and the size of your order. Standard, expedited, and bulk freight shipping are available.

How long does it take to receive my order?

Standard shipping typically takes 3-7 business days, depending on your location. For expedited or freight shipping, delivery times may vary. You'll receive tracking information once your order ships.

Can I track my order?

Yes! After your order is processed, you’ll receive an email with a tracking number that you can use to track your shipment.

Do you offer returns or exchanges?

We accept returns for most products within 30 days of delivery, provided the items are unopened and in their original condition. To start a return, please contact our support team for further instructions. 

Can I talk to someone if I need help with my order?

Absolutely! Our customer service team is available to assist you with any questions you may have. You can reach us via chat, email, or our contact form. We pride ourselves on offering quick and reliable support.

Do you supply products directly to caregivers?

Yes, Go Bulk Medical supports caregivers, including those who assist family members with their medical needs. We offer bulk supplies that help make caregiving easier and more cost-effective.

Do you offer discounts for bulk orders?

Our products offer great value, but for larger quantities of a specific item, reach out to us for even more savings

Can I cancel my order after placing it?

If your order has not yet been processed or shipped, you can cancel it by contacting our support team. Once an order is shipped, it can no longer be canceled but may be eligible for return.

How do I create a government / wholesale account with Go Bulk Medical?

To create a business account, simply fill out this form, and a member of our team will get in touch with you to discuss your needs and set up your account.